The Body Shop has been challenging industry norms since it was founded in Brighton, England, in 1976 by Dame Anita Roddick. Built on the belief that business can be a force for good, the company became known for its ethical sourcing practices, naturally inspired products and commitment to social and environmental causes.

Today, The Body Shop Australia supports customers through approximately 90 retail stores and a national e-commerce platform. As the Australian business evolved, it became clear that a more independent technology environment would be critical to supporting future growth, operational agility and customer experience.