Four years since remote work became the ‘new normal’, we’re all aware of its far-reaching benefits for both employees and organisations. However, to unlock the full advantages of remote work, you need the right systems in place. CIOs across Australia understand this well, which is why they are increasingly turning to managed services.
The demand for managed services is loud and clear. According to Cisco-commissioned Canalys research, Australian managed services revenue is expected to grow 14% year-on-year between 2023-2025.
CIOs are choosing to outsource key IT services for a number of reasons, but the two most commonly-cited ones are that engaging managed services enables access to skills not available in-house and frees up internal resources to focus on the core business (Source: KMPG).
While access to specialised skills and resource allocation are significant motivators for organisations to engage with managed service providers, the benefits of outsourced IT support encompass much more. Organisations are experiencing positive impacts in critical areas such as security, sustainability, and productivity as result of embracing managed services.
One of the most significant concerns for organisations, especially in an era of remote work, is cybersecurity. With employees accessing company data from various locations and devices, the risk of cyber threats increases exponentially. Engaging a managed service provider to run and manage your security operations centre (SOC) can help protect your organisation from cyber threats.
SOC-managed services help keep your tech, team, and company protected by:
A dominant force shaping every department and organisation, sustainability is one of the biggest themes influencing today's organisations. By centralising IT infrastructure and operations, managed services streamline energy consumption and reduce the carbon footprint associated with traditional in-house IT operations.
Environmentally-conscious managed service providers will prioritise sustainable practices, such as implementing energy-efficient hardware and cloud-based solutions. By partnering with environmentally-conscious providers, organisations can align their IT initiatives with broader sustainability goals, reducing their environmental impact while strengthening their operational efficiency.
One of the most critical, but often overlooked, advantages of managed services lies in their abilities to cultivate a more efficient, productive workplace, particularly within the realm of remote work.
A good managed service provider will offer round-the-clock technical assistance and remote support, ensuring that employees have uninterrupted access to essential applications and resources, regardless of where they are working from.
Managed services help raise productivity levels by:
The advantages of managed services extend far beyond technical support. By leveraging managed services, organisations can enhance security, promote sustainability, and boost productivity, ultimately driving business success in the era of remote work.
As CIOs continue to navigate the evolving landscape of IT management, partnering with a trusted managed service provider can be the key to unlocking the full potential of remote work.
Truis is proud to connect organisations across Australia with the managed services that help them thrive.
Learn more about our approach to managed services.