Co‑Managed Network & Connectivity Services
Your network connects everything. We help keep it secure, stable, and performing. So your team can focus on what matters most.
Co-Managed Network & Connectivity. Your team leads. We support
Truis delivers co‑managed Network & Connectivity services that work alongside your internal IT team, quietly handling the day‑to‑day network monitoring, maintenance, and security, so your people can focus on strategic initiatives that drive the business forward.
You stay in control.
Your team stays visible.
We stay behind the scenes, keeping your network infrastructure secure, stable, and performing across every site.
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The challenge facing distributed networks
Your network connects everything. When it works, nobody notices. When it doesn't, everyone feels it.
For organisations with multi-site operations and distributed teams, network management grows more complex every day:
- More sites, devices, and remote access points to secure and monitor
- Firmware updates, firewall rules, and security patches demanding constant attention
- Small teams expected to provide 24/7 coverage across every location
- Mix of legacy and modern infrastructure from multiple vendors
When network issues arise, productivity stops and your team scrambles to respond.
Most IT teams aren't short on skill, they're short on time and coverage.
What if your IT team didn't have to troubleshoot network issues at every site?
What if your firewalls, switches, wireless, and WAN infrastructure were proactively monitored, patched, and maintained by experienced network engineers working alongside your team?
With Truis co‑managed Network & Connectivity services, your network infrastructure is continuously supported across every site, every link, and every device, giving your team the confidence and capacity to focus on strategic work that moves the business forward.
Not taking over.
Not hiding work.
Just working together, so your network stays connected.
A Co-Managed approach built around your team
Truis co‑managed Network & Connectivity services are designed to strengthen your internal capability, not replace it.
We work alongside your IT team to handle the essential, time‑consuming network management tasks:
24/7 network device monitoring and alerting
Firmware and configuration management
Firewall rule management and security policy enforcement
Asset and configuration management
Network performance monitoring and optimisation

How this helps your IT team
Co-managed network services designed to support IT teams managing complex, multi-site infrastructure.
Free your team to focus on strategy
Stop spending hours troubleshooting network issues at every site. We handle the monitoring, patching, and maintenance of your network infrastructure so your team can concentrate on projects that drive business growth.
Strengthen your network security posture
Proactive firmware patching, firewall rule management, and security policy enforcement reduce your attack surface and keep your network protected against evolving threats across every site.
Extend your team's expertise
Specialist network skills, without the extra headcount. Access deep network engineering expertise when you need it, backed by 24/7 monitoring and experienced engineers working alongside your team.
Keep your network running across every site
When your network infrastructure is proactively monitored and maintained, your team gains the time and capacity to focus on strategic projects that drive the business forward.
24/7 monitoring across every site
Problems identified and resolved quickly, any time. Your network infrastructure is continuously monitored so issues are dealt with before they impact your team. Whether during business hours or after.
Coverage for periods of leave
With experienced engineers co-managing your network, you can trust that your connectivity is in safe hands. Even when your key staff are away.
What's included in Truis Co-managed Network & Connectivity services
24/7 network device monitoring and alerting
Firmware and configuration management
Firewall rule management and policy maintenance
Network performance monitoring
Proactive health checks and actionable reporting
Break-fix service desk (Australian-based)
Guaranteed SLAs
Dedicated Service Manager & technical advisory

Certified to Protect. Trusted to Deliver.
When your IT environment is co-managed by Truis, you're backed by a partner certified to ISO 27001 for information security and ISO 9001 for quality management. That's not just a badge on the wall. It's your assurance that security, governance, service delivery, and continuous improvement are built into everything we do.
The result?
Reduced risk, greater consistency, and the confidence that your technology environment is being managed to internationally recognised standards. We help your team stay secure, compliant, and focused on what matters most, while we take care of the processes behind the scenes.
Talk to our team about what this means for your business.
Supported technologies
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Firewalls & UTM
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Routers & Managed Switches
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Wireless Access Points
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SD-WAN & SASE
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Site-to-Site & User VPN
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Software-Defined Central Management (e.g. Cisco Meraki)
Optional add‑ons
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Network Managed Detection & Response (MDR)
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Advanced threat monitoring and analysis
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SD-WAN deployment and optimisation
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Network segmentation and access control
Everything flexes around your infrastructure and your team — not the other way around
Download the Co-Managed Network & Connectivity Services brochure
Get a detailed breakdown of our co‑managed Network & Connectivity service, what's included, and how we support your IT team across every site.
A practical resource you can share with stakeholders and use to plan your next steps with confidence.
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Download the brochure
Frequently Asked Questions
Network and connectivity are the backbone of every modern business, so having the right expertise and support in place is essential. Whether you need help managing complex network environments, improving performance, strengthening resilience, or extending the capabilities of your internal IT team, these FAQs will help you better understand how Truis' co-managed approach works and the value it can deliver.
Wondering if our co-managed network and connectivity solution is right for your business? Check out these frequently asked questions and contact our expert team to explore what's right for your business.
What is co-managed network and connectivity?
Co‑managed Network & Connectivity is a service model where your internal IT team retains full control, while Truis supports ongoing network management — including monitoring, firmware patching, security hardening, and incident response across every site and device.
How is co-managed Network & Connectivity different from fully managed services?
Co‑managed Network & Connectivity services work alongside your IT team, not in place of it. You keep full control and visibility, while Truis provides the specialist expertise and 24/7 coverage to keep your network secure, stable, and performing across every site.
What are the benefits of co-managed network and connectivity to my existing IT team?
Co-managed Network & Connectivity services reduce operational pressure on your IT team, ensure consistent coverage during leave periods, minimise network downtime, and free your internal resources to focus on strategic business initiatives.
Do we have to hand over control of our network infrastructure?
No. Truis works alongside your team with full transparency. Your team retains control, governance, and visibility; we add the depth, consistency, and coverage to keep everything connected.
What network infrastructure does Truis support?
Truis supports a comprehensive range of network and connectivity technologies, including firewalls, routers, managed switches, wireless access points, SD‑WAN, VPN solutions, and software‑defined central management platforms such as Cisco Meraki.
Is co-managed Network & Connectivity right for my organisation?
Truis co‑managed Network & Connectivity services are built for mid‑market and enterprise IT teams managing multi‑site, distributed infrastructure.

