Have a dedicated team of IT engineers and technical professionals on call, ready to support your business, anytime.
What if you had the choice to expand your team in an instant when tackling new opportunities, or go day to day knowing you’re backed by a team of IT professionals who will act on your behalf if the unexpected arises? Welcome to Truis’ IT support service, whether you’re a large, medium or small business, we have you covered, and our service is always designed around you and your business’ needs.
Support starts at $40 per device – Book a consultation with our friendly team to get a FREE quote today
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We’ve been in the IT business for over 40 years, and our team are experts in their field. Here at Truis our people are guided by a core set of values that help deliver consistency and down-to-earth service. Our IT support teams are here to offer you professional services tailored around your business and your budget.
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Sometimes ‘personalised’ can sound expensive, but we disagree with this notion. For us, it’s about listening to what you and your team need and developing an agreement that works effectively for you and us – this enables accurate quoting and efficient support.
Download our services brochures to learn more about how we can help.
There are a lot of aspects to supporting your technology in the business. Check out our Services catalogue which outlines everything you need to know about our solutions and services.
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IBM systems can be complex and require on-going support and service.
Download our IBM power support brochure to learn more on how we can help out.
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Flexible bundled pricing and support offerings to keep your end users happy.
Whether you need support 24×7 or 9×5 we are here to help. Download our End user compute guide to learn more
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We offer a range of services and support to cater to Intel servers.
Whether you need a server built, RAID configured or you just need on-going support from qualified technicians. We can help.
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Please enter your details to download the brochure. Thank you.
Please enter your details to download the brochure. Thank you.
No two businesses and their needs are the same - that's why we have flexible service agreements and offerings. Business can be unpredictable at times, but you can always turn to Truis for IT support no matter the case. Get us on board when workloads suddenly increase, whatever it is, we are here when you need us.
We believe IT support should cover everything. We can be there to help out with something as minor as a password reset through to a system outage. In the past, we've experienced some small to medium-sized businesses assuming IT support is a costly commitment and a luxury for larger organisations - this is certainly not the case when dealing with us.
We are here for you around the clock. Whether it's after-hours maintenance of servers and workstations or workloads overflow, additional support will be here for you. Our 24x7 support provides you with a team of dedicated engineers, and technical professionals who can act as an extension of your own IT team or act on behalf of your team - supporting your staff is our top priority.
We've never missed a birthday celebration here at Truis, and that goes the same for scheduled maintenance and routine jobs - we say lock them in and sit back and relax. No matter how simple or complicated the task is, we've got the team for the job. Our internal system is reliable and consistent - it enables you to have complete confidence in us getting the job on time, every time.
Here at Truis, we're always excited to have the opportunity to flex our skillset and help our partners with the most challenging tasks. We provide access to specialised engineers and technical experts who are skilled in certified software and technologies.
We pride ourselves on our integrity and always going the extra mile no matter how big or small the project. Our team of project managers can ensure our team are hitting those tight deadlines.
If retail is among the most competitive industry sectors, then supermarkets are especially cut-throat. Turnover is high, and margins are often wafer-thin, so efficiency and positive customer experience are both vital elements of success.
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When Queensland print communications company Fergies faced a major system failure, they turned to Truis for urgent help. What started as a crisis for the business ended up strengthening the company, making it more competitive.
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The use of technology is critical in the fast moving retail sector, and having high availability systems with a reliable disaster recovery plan is vital. Associated Retailers Limited (ARL) is one of Australia’s largest independent buying groups with over 500 retail stores nationally. High value transactions take place regularly meaning extended IT outages could risk millions of dollars worth of orders and payments.
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