State Government IT
As one of Queensland’s largest privately owned IT solution providers, we have worked with a wide range of public serving entities. Servicing mission critical IT infrastructure and providing the excelling support needed to keep their organisations online is our specialty.
How we help you
Government organisations today face a complex landscape of technological decisions that can significantly impact their operations, security, and public trust. the rapid evolution of technology introduces opportunities and challenges. This dynamic environment requires government entities to proactively consider options and address risks to safeguard sensitive information, maintain public confidence, and effectively fulfill their goals.
![Ongoing support and service](https://truis.com.au/hubfs/Truis_September2023/images/Ongoing%20support%20and%20service.gif)
Managed IT services
- End-user computing services
- Network and security infrastructure services
- Server and storage infrastructure services
- Backup as a service (BaaS)
- Threat detection and response
Supporting and delivering superior services to your citizens and community is the number one priority for any State organization. Truis understands the need for streamlined services and operations with minimal downtime, keeping staff online and ready to serve. Our in-house expertise will ensure your workers are covered 24 7.
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Asset lifecycle management
- Environmentally-friendly disposal of e-waste
- Repurposing of redundant hardware
- Adhering to industry-best practice
- Ensuring data security during decommissioning
From deployment to disposal. Our business was built upon dealing with secondhand hardware. Take full advantage of world-class customer service when it comes to your old hardware. We can deploy your new devices while also decommissioning any old hardware. We adhere to industry best practices in data security and destruction.
![Solution Architects on hand](https://truis.com.au/hubfs/Truis_September2023/images/Solution%20Architects%20on%20hand.gif)
Services for all
- Efficient deployment of hardware to multiple sites within the local government area
- Seamless integration regardless of location
- Remote hardware monitoring and on-site support
- Secure shipments reach remote locations reliably
With sites spanning cities, getting your IT teams out to each location can be a tricky task. At Truis, we service all the major cities and regional centers on the east coast and can be there when you need us. Seamless services ready to be integrated into any organization.
![Wireless networking](https://truis.com.au/hubfs/Truis_September2023/images/Wireless%20networking.gif)
IT infrastructure and hybrid cloud solutions
- Multi-vendor servers, storage, network, security, and data centres
- Virtualisation, backup, and recovery
- Monitoring and management tools
- Cloud solutions
The cornerstone of the success of Truis is our devout attention to detail when it comes to critical infrastructure. Over the last 40 years, large enterprise datacenter builds have been our bread and butter. Our team of trained technicians are highly skilled in building end-to-end solutions for any government organization.
![our approach our approach](https://truis.com.au/hubfs/our%20approach.png)
How we Engage with you
- 13.03B Services Panel
- 1201 Hardware Panel (provision of Cisco product and services)
- LB308 Local Buy
![truis.com.auwp-contentthemestruisimgiso9001-1 truis.com.auwp-contentthemestruisimgiso9001-1](https://truis.com.au/hs-fs/hubfs/social-suggested-images/truis.com.auwp-contentthemestruisimgiso9001-1.png?width=150&height=147&name=truis.com.auwp-contentthemestruisimgiso9001-1.png)
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Our work with state government organisations
QFES - Helping empower Queensland firefighters with new technology
When the Queensland Fire and Emergency Services (QFES) came to us after one of the worst fire seasons Queensland had ever seen, and with the job to help empower people in similar situations as above, we were determined to help. Learn moreCustomer stories
Clinton
IT Manager, Central Highlands Regional Council
"Truis provided us with the technical expertise to migrate our systems to our Nutanix solution without any disruption. We developed a really strong relationship with Truis because they went above-and-beyond the levels of service of other IT solution providers."
Tony
Chief Superintendent, Queensland Rural Fire Service
"Truis have been excellent. Throughout the process, I have brought in questions left of field, and they have jumped on the journey and helped me solve them without any hesitation."
Danielle
GIVIT, Engagement Officer
"The collaboration has been absolutely fantastic and invaluable to the success of the project. I've loved working with the Truis team and they've just made the process so easy."
Jacob
Chief Finance Officer, PNG Ports
"Our journey with Truis has been exceptional. The technical support our team receives is outstanding, instilling in us the confidence to elevate our IT framework, paving the way for the launch of additional platforms. We deeply value our relationship with Truis and are eager to continue building upon the recent projects we've explored together."
Henry
IT Infrastructure and Network, Deaf Connect
"Truis has been truly invaluable. They have consistently proven to be a reliable and supportive partner, providing us with high-quality solutions and exceptional customer support that have played a critical role in our success. We look forward to continuing this partnership and benefiting from their expertise in the future."
Asanka
Chief Information Officer, Remington Haus
"We’ve worked with Truis for our IT needs since 2018, finding their services to be reliable and competent. They’ve provided us with solid end-user compute solutions and dependable server and storage options. Their support team is responsive, helping to ensure our IT operations run smoothly. We appreciate their commitment to providing steady and consistent IT services."
Eric
IT Manager, Eversons Food Processors
"Reliable and efficient, Truis is our trusted partner for quality IT solutions, making our work smoother and more productive."
Hugh
Broadcasting Engineer, Australian Football League
"Choosing Truis for the job was simple. Straight away, they understood what we needed and proved they could solve the problem – we just knew that we were going to get what we were asking for."
Wayne
Systems Manager, Brown Brothers Engineers
"They have professional processes in place, but importantly they get the job done."
Izzy
Operations Manager, Your Aged Care at Home
"If you want to do it right and do it properly, you can’t do it without consulting a good team. I have dealt with so many IT teams that sell the typical service model, I think it is very risky just to sign ahead – it’s a learning process and Truis made it easy."
Kevin
Information Systems Manager, Associated Retailers Limited
"It was outstanding. By the time an IBM engineer arrived with an expansion box at 11am, data restore of the production environment was already 75% complete and key users were back online by 2pm to process the critical payment runs. By 8.30pm, all employees were notified via SMS that desktop operations would resume from the office."
Duane
IT Manager, Florsheim Australia
"With help from Truis, we now have processing time down to seconds even during the craziest of online trading periods."
Graham
Chief Executive Officer, Cornetts IGA
"The admin process was critical to us. They listened to what we told them, and knew exactly what we wanted – it is a great partnership!"
Bill
Chief Executive Officer, Fergies Print and Mail
"Truis are very knowledgeable, always willing to help, and I always got an honest answer to my questions."
How we help people, planet, and community.
As Truis looks to the future, we understand the roles technology plays both socially and ecologically. As a business, we have always been passionate about providing a viable future for our children, environment, and workforce; moving forward, we are committed to empathically and transparently showcasing our efforts and driving these based on our social and sustainability visions.
![20230429_094638-edited](https://truis.com.au/hubfs/20230429_094638-edited.jpg)
Social initiatives
We derived our name from 'altruism', and we look to embody the meaning behind it in all aspects of our organisational culture. We want to be positively impacting those around us. Whether through directly providing services, paid volunteer hours, or donations, we have always been passionate about creating positive change in our community. Truis proudly supports Queensland charities and organisations.
![20230510_152511-edited-1](https://truis.com.au/hubfs/20230510_152511-edited-1.jpg)
2022 Sustainability global award winner
Recognising our commitment to sustainability with our innovative and eco-conscious practices. Truis measures our carbon footprint, which is then broken down into 3 scopes. In 2022, Truis' sustainability efforts achieved a 13.9% reduction in carbon usage from 2021 to 2022
![DSCF9753-Edit](https://truis.com.au/hubfs/DSCF9753-Edit.jpg)
Carbon-neutral operation
Truis proudly operates as a carbon-neutral entity, highlighting our unwavering commitment to sustainability and environmental responsibility in the IT sector. Accredited as a HP 2023 Amplify 5-Star Changemaker Partner.
![MicrosoftTeams-image (2)](https://truis.com.au/hubfs/MicrosoftTeams-image%20(2).png)
Asset recycling
Secure and environmentally-friendly recycling, disposal, and destruction of IT assets. We find new homes for your old devices, giving them a new lease on life to those who need them the most through our support of GIVIT and Micah Projects.
The engagement team
If you have any questions or want to book a chat and help us understand your needs, please reach out.
Scott Garvin
Sales Director, Government and Enterprise
scott.garvin@truis.com.au
07 3710 5010
Maddi Sparks
Account Manager
maddi.sparks@truis.com.au
07 3710 5012
Abby Williams
Account Manager
abby.williams@truis.com.au
07 3710 5068
Our Solution Architect team
Brian
Solutions Architect
brian.cartwright@truis.com.au
07 3710 5035
Damian
Solutions Architect
damian.wright@truis.com.au
07 3710 5054
Toan
Solutions Architect
toan.pham@truis.com.au
04 5938 8447
Our Project Management team
Angie
Project Manager
angelica.hollett@truis.com.au
07 3710 5095
Prabashni
Project Manager
prabhashni.chand@truis.com.au
07 3710 5033
Our Customer Success team
Billie
Service Delivery Manager
billie.worsfold@truis.com.au
07 3710 5010
Downloads
![ManagedIT ManagedIT](https://truis.com.au/hs-fs/hubfs/Truis_September2023/images/ManagedIT.png?width=140&height=197&name=ManagedIT.png)
Truis Managed Services
Let us take care of the tedious day to day IT tasks and get the IT team back to more pressing projects and issues.
![Essential8-Mockup Essential8-Mockup](https://truis.com.au/hs-fs/hubfs/Essential8-Mockup.png?width=135&height=191&name=Essential8-Mockup.png)
Essential 8 Services
Assess your security readiness through a Essential 8 assessment. Begin working towards a maturity model ideal for keeping your organisation safe.
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