We wanted to keep things as collaborative and straightforward as possible throughout the project. First, we began by taking the time to understand Tony, Paul and their objective. From there, we put together a test device, refined it, and pitched it to the QFES team. After everybody was happy, we mapped out our process to ensure everybody was on the same page before moving forward.
The Truis team provided project management, software and configuration, hardware configuration, logistics, deployment and protective equipment for each device. We used Meraki, a cloud solution that allows users to manage their network of devices via a simple and secure single platform. And, to add an extra layer of protection, Sophos Antivirus was included with the 700 tablets.
After the tablet and equipment preparation, we handled the logistics and shipped them to multiple locations across Queensland to be installed in the QRFS vehicles. All of the logistics and preparation was performed in-house by the Truis team at our headquarters to ensure a smooth and secure process. With each device delivered, we included a flyer that clearly explained how everything worked. We also provided ongoing support through an on-call support service to ensure complete confidence when rolling out each device and educating users.