Advancements in IT operational efficiency with WIN corporation

WIN Corporation, Australia's largest regional commercial television network, embarked on a largescale project to modernise its IT infrastructure. Faced with ageing hardware and performance challenges, the company turned to Truis for a comprehensive solution. This case study highlights the journey and successful outcomes of this collaboration.

WIN Corporation broadcasts to numerous markets across several states and territories in Australia.
As the foremost regional commercial television network in the country, the network reaches millions of viewers, bringing diverse content to a wide audience.

Due to this extensive reach and significant viewer base, it is imperative for WIN Corporation to maintain a robust and reliable IT infrastructure. This infrastructure supports not only their daily broadcasting operations but also their capacity to innovate and expand services in response to the dynamic demands of the broadcasting industry.

Ensuring minimal downtime and optimal performance is crucial for sustaining their leadership position and continuing to provide high-quality television programming to their audience.

"From the outset, Truis has demonstrated a remarkable commitment to quality and service. Their ability to provide not only hardware but professional services. An example of this, is where Truis significantly contributed to a large scale, multi-million project being successfully delivered." - Mark Hogg, Chief Technology Officer.

The Challenges

WIN Corporation's existing infrastructure was approaching the end of its life cycle, leading to performance degradation and potential operational risks. The aging hardware and software systems were not only causing downtime but also hampering the efficiency and productivity of their operations. Furthermore, the old infrastructure lacked the scalability needed to support future growth and the integration of new technologies.

With the ever-increasing demands of the broadcasting industry, it became clear that a robust and high-performance IT environment was essential. The need for a fast, stable platform to support new core applications, data management, and daily operations was paramount.

Upgrading the IT environment was essential to ensure fast processing speeds, improved response times, and enhanced cyber resiliency. Moreover, this upgrade was expected to provide better resource utilisation and energy efficiency, which would, in turn, reduce operational costs and the overall carbon footprint of WIN Corporation.

Recognising the critical importance of this transformation, WIN Corporation sought a trusted partner that could deliver a comprehensive, future-proof solution. Truis, with its extensive expertise and proven track record, was chosen to spearhead the modernisation project. This partnership aimed to not only address the immediate infrastructure concerns but also to lay a solid foundation for sustained technological advancements and innovation in the years to come.

“Their expertise has been invaluable, and their insights have helped us streamline our processes. ”

The Solution

Truis implemented a comprehensive and tailored solution that encompassed next-generation hardware, essential software, and professional services.

One of the key components involved the deployment of Supermicro Intel-based servers, which significantly enhanced the processing capabilities and overall performance of WIN Corporation's IT infrastructure.

Additionally, the incorporation of IBM FlashSystem storage allowed for faster data retrieval and increased storage efficiency, crucial for managing the vast amounts of data generated daily by the network.

To ensure seamless connectivity and enhanced network performance, Cisco network switches were integrated into the infrastructure. This ensured that all components of the IT environment could communicate effectively, reducing latency and improving overall response times.

The modernisation project also included an upgrade to Microsoft Server software, which provided a more stable and secure platform for running core applications and managing daily operations. Furthermore, an Oracle licensing upgrade was implemented to support the corporation’s extensive database requirements.

Professional services provided by Truis were pivotal to the success of the project. The team meticulously built and updated the hardware firmware, ensuring that all components operated at peak performance. This was followed by the detailed configuration of management interfaces and RAID, which optimised the storage systems for better data protection and retrieval speeds.

The final phase of the project involved the installation of the hardware and software onsite, accompanied by detailed as-built documentation to ensure that WIN Corporation’s IT team could manage and maintain the new infrastructure effectively.

The outcome

The collaboration between WIN Corporation and Truis resulted in significant improvements in operational efficiency and long-term growth prospects. The upgraded infrastructure enabled stronger data management, enhanced collaboration, and a superior user experience.

These advancements not only contributed to the overall success of WIN Corporation's business objectives but also paved the way for future technological innovations and expansions. Additionally, the enhancements facilitated better resource allocation and operational agility, allowing the company to respond swiftly to industry changes and market demands.

The seamless transition to the new IT environment ensured minimal disruption to daily operations, further underscoring the success of this strategic partnership.

Customer Feedback

"We have had the pleasure of working together for over 3 years and I can confidently say that they have exceeded our expectations in every regard.

From the outset, Truis has demonstrated a remarkable commitment to quality and service.

Their ability to provide not only hardware but professional services.

An example of this, is where Truis significantly contributed to a large scale, multi-million project being successfully delivered.

One of the standout qualities of Truis is their responsiveness and professionalism. They consistently go above and beyond to address our needs, often providing solutions even before we identify potential issues.

Their expertise has been invaluable, and their insights have helped us streamline our processes.

In addition to their technical skills, Truis and their team have a collaborative approach that makes working with them a pleasure. They are always open to feedback and eager to adapt to our evolving requirements, which speaks volumes about their dedication to customer satisfaction.

I highly recommend Truis without reservation. I am confident that they will bring the same level of excellence to any project they undertake.”

Mark Hogg

Chief Technology Officer

WIN Corporation

Conclusion

The partnership with Truis enabled WIN Corporation to overcome its IT infrastructure challenges and achieve a more robust, efficient, and reliable platform for its operations. Through their persistent efforts, Truis delivered not only state-of-the-art hardware solutions but also comprehensive professional services that addressed WIN Corporation’s specific needs. This case study underscores Truis's capability to deliver high-quality solutions and professional services that drive customer success and satisfaction.

The partnership with Truis enabled WIN Corporation to overcome its IT infrastructure challenges and achieve a more robust, efficient, and reliable platform for its operations. Truis's team demonstrated an exceptional level of dedication and skill throughout the project, ensuring that every aspect of the solution was tailored to meet WIN Corporation’s specific needs. Truis’s expertise in deploying state-of-the-art hardware solutions, combined with comprehensive professional services, proved to be invaluable.

This case study underscores Truis's capability to deliver high-quality solutions and professional services that drive customer success and satisfaction.

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