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ISO 27001 and 9001

Should your IT partner be ISO certified, or has it become just another selling point?
ISO 27001 and 9001

These days, certifications, standards and other sorts of badges are seen everywhere in business. Sometimes we like to compare them to the shiny wine labels you see covered in gold medals. Do the medals even mean anything, or are they just another selling point? In this article, we will break down what it means to be ISO certified and if it’s something to look for when shopping around for IT support and solutions.

Who or what is ISO?

ISO is short for ‘International Standards Organisation’, the name also derives from the Greek word ‘isos’, meaning equal. ISO is an independent, non-governmental international organisation. Seventy years ago they opened their doors in Geneva, Switzerland and today they continue to develop and publish standards for industries across the globe. The organisation brings together experts to share knowledge and develop international standards that support innovation and provide solutions to global challenges.

What does it mean to be ISO certified?

It’s more than just a label. Governments and other organisations often use ISO certification standards established by the certification body as founding principles for their compliance requirements. When a company is successfully ISO certified, it means they follow a set of standards that enable suppliers and customers to have confidence in their processes and procedures.

Can any organisation be ISO certified?

The answer is, yes and no. There are different types of ISO certifications, depending on the industry and practices the organisation undergoes. To be ISO certified, the organisation must use a third-party assessor who provides an independent opinion that the company met the requirements. Once approved, organisations can incorporate the ISO certification on their website and in their marketing materials. This doesn’t mean an organisation can achieve the accreditation and sit back and relax – the organisation must maintain and continue to build on their service and standards. Today, ISO has 23603 international Standards covering almost all aspects of technology and manufacturing. When you do see an ISO certification, be sure to check what it stands for and what that means for you when dealing with the company.

Are we ISO certified?

Here at Truis, we are ISO certified and proud of it. We work hard to deliver the highest quality and standards internally and for our customers and suppliers. ISO certifications can sound like an achievement, but for us, it’s not about the ‘badge’, it’s about consistently striving to improve business values and standards for our team, customers and the broader community. We are happy to hold two ISO certifications here at Truis – ISO 9001 and ISO 27001.

What’s ISO 9001?

Businesses or organisations who hold the ISO 9001 certification are recognised for creating, implementing, and maintaining a Quality Management System based on seven fundamental principles. ISO 9001 ensures customer satisfaction and many suppliers require this certification before working with other organisations. Put simply – ISO 9001 means you’re dealing with a company with all the right policies, processes, and procedures necessary to provide products and services that meet customer and regulatory needs.

What’s ISO 27001?

In this day and age, for an IT company, we think this is a must-have. ISO 27001 certification means the company has the necessary procedures to safeguard their partners and customer’s data – it is the leading international standard for information security management and techniques. It ensures your data is safe, and it also means you are receiving the most cost-effective service of this standard.

We believe ISO certifications are far from a fancy badge or another selling point. Some companies might see it as a waste of time, but we believe ISO certifications improve business for everyone.

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