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More Coverage. More Capability. Zero Headcount Pressure.

Whether you need support across a single technology pillar or your entire infrastructure environment, Truis becomes a genuine extension of your IT department.

  
Shared systems, shared visibility, and shared accountability mean business priorities remain front and centre, while our structured approach to governance, service delivery, and change management helps ensure infrastructure changes are carefully planned, controlled, and delivered with confidence.
  
Your team gets more coverage, more capability, and more time to focus on the initiatives that move the business forward. With a national network of experienced technicians and engineers, businesses benefit from local expertise backed by enterprise-grade processes and standards.
  
We help remove key-person risk by providing continuity when staff are away, overloaded, or move on, while giving organisations the flexibility to scale support up or down as needs evolve. Think of your internal team as the superheroes. We're the trusted sidekicks behind the scenes, helping them deliver an exceptional experience across the business and look awesome doing it.
 
 
Truis Co-Managed Service Overview Infographic

Add Truis to Your Team for Peace of Mind and Protection

Our co-managed services are structured around four core infrastructure pillars, designed to optimise your technology performance and take operational pressure off your IT team.

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Server & Storage Infrastructure

The operational backbone of your business, managed alongside your team to handle monitoring, patching, and backup, so you stay in control.

 

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Wireless networking

Network & Connectivity

Reliable, secure, and high-performing network infrastructure across switches, firewalls, and wireless. Monitored and maintained to keep your business connected.

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Power & Environment

Proactive monitoring and management of UPS systems and environmental condition, protecting the physical infrastructure that protects your entire operation.

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Ongoing support and service

End-user & Devices Support

Day‑to‑day management help desk support of your endpoint fleet, including options for full device lifecycle management from onboarding to secure retirement. So your IT team can stop chasing tickets and keep delivering value.
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See How Co-Managed Services Work

See how Truis co-managed services work alongside your IT team across four core infrastructure pillars. Reducing operational pressure and freeing your people to focus on strategy.
 
Truis Co-Managed Services Brochure-1

 

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Trusted by organisations across Australia

Hear from IT leaders who have partnered with Truis to strengthen their teams and improve infrastructure stability.

Jacob

Chief Finance Officer, PNG Ports

"Our journey with Truis has been exceptional. The technical support our team receives is outstanding, instilling in us the confidence to elevate our IT framework, paving the way for the launch of additional platforms. We deeply value our relationship with Truis and are eager to continue building upon the recent projects we've explored together."

Henry

IT Infrastructure and Network, Deaf Connect

"Truis has been truly invaluable. They have consistently proven to be a reliable and supportive partner, providing us with high-quality solutions and exceptional customer support that have played a critical role in our success. We look forward to continuing this partnership and benefiting from their expertise in the future."

Asanka

Chief Information Officer, Remington Haus

"We’ve worked with Truis for our IT needs since 2018, finding their services to be reliable and competent. They’ve provided us with solid end-user compute solutions and dependable server and storage options. Their support team is responsive, helping to ensure our IT operations run smoothly. We appreciate their commitment to providing steady and consistent IT services."

Eric

IT Manager, Eversons Food Processors

"Reliable and efficient, Truis is our trusted partner for quality IT solutions, making our work smoother and more productive."

Truis ISO27001 and ISO9001 Certified

Certified to Protect. Trusted to Deliver.

When your IT environment is co-managed by Truis, you're backed by a partner certified to ISO 27001 for information security and ISO 9001 for quality management. That's not just a badge on the wall. It's your assurance that security, governance, service delivery, and continuous improvement are built into everything we do. 

The result?

Reduced risk, greater consistency, and the confidence that your technology environment is being managed to internationally recognised standards. We help your team stay secure, compliant, and focused on what matters most, while we take care of the processes behind the scenes.

Talk to our team about what this means for your business.

Frequently Asked Questions

Our co-managed services are designed to work alongside your IT team, not replace it.

Here you'll find answers to the most common questions about how we structure our four-pillar model, what the onboarding process involves, how services are priced, and how we maintain transparency and control throughout our partnership.

What are co-managed IT services?

Co-managed IT services are a partnership model where your internal IT team remains in control, while a technology solutions partner like Truis supports day-to-day operations across your infrastructure. It's designed to extend your capability, not replace it.

What are the four pillars of Truis co-managed services?

Truis co-managed services are structured around four core infrastructure pillars: Server & Storage Infrastructure, Network & Connectivity, Power & Environment, and End-user Support. Each pillar covers a specific operational domain and can be engaged individually or combined for complete coverage.

How is co-managed different from fully outsourced IT?

With co-managed services, you retain visibility, governance, and decision-making authority. Truis works alongside your team as a Technology Solutions Partner, sharing the operational workload rather than taking over your IT function entirely.

Can I choose which pillars I need?

Yes. Truis operates a flexible model around what you need. Engage us for a single pillar or across your entire environment. We work with your team to fill the gaps you need.

How does this help move IT costs from CapEx to OpEx?

Co-managed services replace large, upfront infrastructure investments with predictable monthly operating costs. This improves cash flow, simplifies budgeting, and frees capital for strategic investment. All while ensuring your environment stays current and supported.

Why choose Truis for IaaS

Ready to Take the Pressure Off Your IT Team?

Whether you're planning your co-managed services strategy or need guidance on the right pillar for your environment, our team is ready to help.

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