Supporting your staff and clients is number one priority. Understanding their needs and situation is crucial to their care. We understand the need for fast and effective solutions for any situation. Whether that’s logistics of your IT hardware, to installation of UPS systems or an upgrade of your fleet of PC’s, we’re here to help.
The quality support you and your clients expect from their IT partner
On call Support
IT isn’t always straight forward, getting help out on location can be a pain. Leverage a team of trained service desk professionals to get the problem resolved.
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Security Consulting & Penetration testing
Find and eliminate cyber security risks in your day to day processes and technology.
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End user Devices and Services
Truis are proud partners with some of big names in hardware. HP, Lenovo, Dell, Fujitsu and many more. Let us help you procure your new fleet but also get them ready for your staff. Learn more about our EUC services.
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IT Procurement and Logistics
Handling multi-site rollouts is a huge job for any IT team. For us, it’s our day in and day out. Leverage a state of the art warehousing facility and project management teams.
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Data Backup and Disaster recovery
Data resiliency and recovering after an incident needs to be front of mind for any Aussie organisation. Speak with one of our Solution Architects today about reviewing your current solution.
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Data center solutions
Data center technology and solutions are always changing. With some organisations moving to the cloud, have you considered hybrid cloud and the future of your infrastructure?
Learn moreFeatured case study
Streamlining and securing remote operation for Your Aged Care at Home
Innovative remote management tools for businesses are changing the game. When Covid locked the world down, Your aged care at home had to make major changes to remote operations and security. Learn more
Flexible Agreements
No two businesses and their needs are the same – that’s why we have flexible service agreements and offerings. Business can be unpredictable at times, but you can always turn to Truis for IT support no matter the case. Get us on board when workloads suddenly increase, whatever it is, we are here when you need us.
No job too small
We believe IT support should cover everything. We can be there to help out with something as minor as a password reset through to a system outage. In the past, we’ve experienced some small to medium-sized businesses assuming IT support is a costly commitment and a luxury for larger organisations – this is certainly not the case when dealing with us.
24×7 support
We are here for you around the clock. Whether it’s after-hours maintenance of servers and workstations or workloads overflow, additional support will be here for you. Our 24×7 support provides you with a team of dedicated engineers, and technical professionals who can act as an extension of your own IT team or act on behalf of your team – supporting your staff is our top priority.
Scheduled support
We’ve never missed a birthday celebration here at Truis, and that goes the same for scheduled maintenance and routine jobs – we say lock them in and sit back and relax. No matter how simple or complicated the task is, we’ve got the team for the job. Our internal system is reliable and consistent – it enables you to have complete confidence in us getting the job on time, every time.
Specialised support
Here at Truis, we’re always excited to have the opportunity to flex our skillset and help our partners with the most challenging tasks. We provide access to specialised engineers and technical experts who are skilled in certified software and technologies.
Quality assured
We pride ourselves on our integrity and always going the extra mile no matter how big or small the project. Our team of project managers can ensure our team are hitting those tight deadlines.
