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Built for Retail. Proven in Retail.

Technology decisions in retail are different.

Store uptime matters. Customer experience matters. Security matters. Scalability matters.

Retail IT teams are constantly balancing competing priorities, supporting hundreds of locations, managing ageing infrastructure, delivering new store rollouts and responding to evolving customer expectations.

That's why retailers choose Truis.

For more than 45 years, we've worked alongside retail organisations as an extension of their technology team, providing specialist expertise, operational support and practical guidance that helps businesses move forward with confidence.  

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45

Years Of Experience

Why Retailers Partner with Truis:

    • 45+ years supporting Australian businesses
    • Proven experience across multi-site retail environments
    • Co-Managed services designed to complement internal IT teams
    • National and international deployment capability
    • Lifecycle management options from procurement through to secure disposal
    • Multi-vendor approach focused on outcomes, not products
    • Australian-based team with deep retail expertise
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Supporting Every Layer of Retail Technology

Whether your focus is customer experience, store operations, infrastructure modernisation or supporting a growing retail footprint, Truis provides expertise across the technologies that keep your business moving.

Retail & Store Technology

Seamless and frictionless retail technology solutions for both sides of the counter:

    • Point of Sale
    • Mobile POS
    • Assisted Selling
    • Mobility & Scanning
    • Digital Signage
    • Vision AI
    • Self-Service Technologies

Server & Storage Infrastructure

Supporting the systems that power modern retail operations.

    • Server Infrastructure
    • Storage Solutions
    • Hyperconverged Platforms
    • Hybrid Cloud Environments
    • Business Continuity & Resilience

Power & Environmental Infrastructure

Keeping critical retail systems available when it matters most.

    • UPS Solutions
    • Rack Infrastructure
    • Environmental Monitoring
    • Power Protection
    • Edge Infrastructure

End User Technology

Providing the tools and support that help employees stay productive.

    • Laptops
    • Tablets
    • Mobile Devices
    • Managed Endpoints
    • Device Refresh Programs
    • End User Support

Network & Connectivity

We help retailers design, deploy and support secure and resilient networks across stores, warehouses, distribution centres and support offices.

    • LAN & WAN
    • Wi-Fi
    • SD-WAN
    • Network Security
    • Store Connectivity
    • Multi-Site Network Management

 

Book a Consultation today
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Crafting The Store of Tomorrow

At Truis, the Store of Tomorrow isn't a concept.

It's a working retail environment.

Built through consultation with retailers, store teams, technology leaders and vendors, the Store of Tomorrow allows Truis to deploy, integrate, test and support emerging retail technologies before introducing them to customers. 

 

Being "Customer Zero" and Why It Matters

Most technology providers can show you a product.

Few can show you how it performs in a live retail environment.

As "Customer Zero", we experience the challenges, opportunities and operational realities first-hand, enabling us to provide practical guidance grounded in real-world experience rather than theory.  

That means:

    • Lower deployment risk
    • Faster adoption
    • Better operational outcomes
    • More informed technology decisions

 

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Technologies Showcased in The Store of Tomorrow

 

Point of Sale

 

Mobility & Scanning

 

Vision AI

 

Digital Signage

 

Store & Staff Security

 

AI & Automation

 

 

Unified Commerce Technologies

 

 

Retail Infrastructure & Networking

 

Explore our retail success stories

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Best & Less: Nationwide POS Transformation

To modernise their retail operations, Best & Less embarked on an ambitious journey to overhaul their POS system across 188 stores. Collaborating with Truis as their trusted technology partner, we successfully implemented a contemporary POS system that not only enhanced the in-store experience but also provided a durable and future-ready path forward. Learn more

The Future of Retail, In Store Now.

Technology & Co-Managed IT Solutions for the store of tomorrow, today.

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Lifecycle Management That Maximises Value & Efficiency

Technology procurement is only the beginning.

Managing equipment across hundreds of locations requires a repeatable process that ensures devices arrive configured, supported and ready to use.

Truis provides end-to-end lifecycle services designed for retail environments. This helps your team spend less time coordinating logistics and more time focused on strategic priorities.

Lifecycle Services

    • Procurement
    • Secure Warehousing
    • Asset Staging & Configuration
    • Deployment Services
    • Asset Tracking
    • Break-Fix Replacement
    • Reverse Logistics
    • Secure Disposal
    • Recycling & Sustainable Asset Recovery

This approach is already helping retailers like Michael Hill simplify technology management across large distributed environments. 

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National Reach. Local Support.

Retail doesn't stop at city limits.

Whether you're opening stores across Australia, supporting regional locations or managing operations across multiple countries, access to reliable field services matters.

Truis combines local expertise with an extensive field services ecosystem, enabling retailers to deploy, support and maintain technology wherever it is required.  

Field Services Capability

    • Store Openings
    • Refurbishments
    • Technology Rollouts
    • Onsite Break-Fix
    • Smart Hands Services
    • Site Audits
    • Asset Recovery
    • Australia-Wide Coverage
    • New Zealand Coverage
    • Pacific Region Support

This allows internal IT teams to remain focused on strategic initiatives while rollout and support activity continues in parallel. 

Hear how the memeory market shift is doing 6 months on (42)

More Than a Provider. An Extension of Your Team.

The best retail technology partnerships don't feel transactional.

They feel collaborative.

At Truis, we work alongside internal IT teams to provide specialist expertise, additional capability and practical support where it's needed most.

Whether you're planning a technology refresh, modernising stores, improving customer experiences or preparing for the future of retail, we're here to help your team succeed.

Success, together. 

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See What's Next for Retail Technology

Get practical insights from retailers already modernising their stores.

Download the Truis Retail Showcase Booklet to explore:

    • The Store of Tomorrow
    • Real Retail Customer Stories
    • Retail Technology Trends
    • Store Modernisation Strategies
    • Lifecycle Management Best Practices
    • Emerging Retail Technologies 
Download report
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