Retail IT: Enhance the customer experience

Learn how we can help streamline your in-store IT setup and management for the consistent store experience your customers expect from only the best in the industry.

Triangle
Triangle

The changing retail environment

Retail is an ever changing and competitive landscape, with the customer at the heart of everything. Truis make it easy for you to plug into our team of IT specialists and support technicians to get help in your stores.

Like us, your business is customer focused. You need to be fast and efficient and more importantly a memorable experience.

Book a FREE Consultation with one of our retail specialists to learn how we can help with your site setup and IT solutions.

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Our services

Our services

Store setup and support

Setting up new stores, refreshing some, reopening some and even closing old ones can be a long, time consuming task for any IT team. Documenting all the hardware, decommissioning any ageing machines, while on top of everything supporting IT operations through everything.

We have developed services to help set up and keep on top store rollouts but also a on-call help desk with retail IT specialists to help when issues arise.

In store setup

In store setup

Sometimes you need boots on the ground in multiple sites to get the job done. Leverage our team of IT staff to get your stores set up and good to go!

Setting up POS, Scanners, printers, access points, switches, a UPS, it’s all important in the operation of a store. Let’s make sure it’s set up right from the start.

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On-going IT support

On-going IT support

On-going support for not just your office but your stores can be a daunting process for any IT help desk. We have put together a crew of retail specialists ready to help.

We are really an extension to your own team and a resource ready to help.

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Warehouse & Shipping

Warehouse & Shipping

Our purpose built warehouse is a state of the art facility used to house and keep stock of IT hardware and supply your sites when you need them.
Our reverse logistics capabilities ensure you can close the loop on your IT assets in-store, letting your team get back to the more pressing tasks.

Need a hand with your logistics?

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IT asset management

IT asset management

Documenting IT assets is an important task. That’s why we built our own in-house asset management system dedicated to giving you back some visibility. We provide this platform complementary and have a team dedicated to helping you get your assets documented.

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Hardware Decommissioning

Hardware Decommissioning

Do you have store rooms full of old hardware? You have no idea about what to do with it? Do you think some of it might have some value?
Let us take care of it all. Our business was built on second hand hardware 40 years ago, we know the business inside and out. If there’s no value in any of the hardware we can shred any disks, e-waste and dispose of it.

Download our Decommissioning flyer to learn more.

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Project Management

Project Management

For those bigger projects that have many moving parts, a project management team will always be in touch.

People are a big part of what we do and who we are. Your projects are no different, keeping you updated every step of the way and the open transparency you should expect from a IT partner is crucial to our success together.

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Check out some of our work

Our solutions

The technology underpinning any retail operations is crucial to sales. If a system is down or under stress it can have devastating effect. With more bricks and mortar moving to online sales, having your data center up to scratch and supported with the right technology is more important than ever.

Networking, Network health and Security

Networking, Network health and Security

It’s not just the POS connected to a store network, it’s your customers and their devices. Having a stable and strong network can improve sales and the customer experience significantly. On top of everything security is paramount to keeping your sites safe from all those external points.

In all areas of your network we can help consult, design and build the right solution with your customers and staff at the center.

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POS systems, printers & scanners

POS systems, printers & scanners

Being a trusted partner with some of the biggest names in POS systems and technologies helps us give us the agility in getting the solution to you as soon as you need it. But also putting forward the right solution for your sites.

Some of our top partners includes HP, Zebra, Honeywell, Toshiba and many more.

Download Our Partners brochure
Data center modernisation

Data center modernisation

Modernisation in the data center is crucial to future proofing any retail business. Moving beyond the traditional methods of data center hardware can reduce the operational expenses by 60%.

But how does this impact your customers? And what does it mean for the business?

Improved omnichannel experiences, digital supply chain transformation, IoT and AI expansion. The list can go on!

Learn more about modernising you data center here

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Disaster recovery & Backup

Disaster recovery & Backup

Data center redundancy and data backup is fairly common place across most businesses. But extra support is needed most when failure occurs and systems are down at the most crucial periods.

Our DR solutions are designed to help you build either a new DR strategy from the ground up or get a sanity check on your current solution.

Learn more on our DR and back up offerings here.

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Working with us

The high quality of customer service and service delivery standard you expect.

Working with us means more than just dropshipping hardware or the odd service call when you need it.

We see your business as an extension of our own and your success is our number one priority.

What to expect when you work with us

  • Fixed Prices
  • After hours assistance
  • Priority support
  • One single point of contact
  • Dedicated account manager
  • World class customer service
  • Project management
  • Fast and responsive service

Book a free consultation today with one of our retail specialists.

Book a FREE consultation

Our history in retail

Helping customer achieve their goals has always been our mantra. We understand the complexities of managing IT for customer centric businesses. You want the experience for them to be seamless and fluid.

In our 40 years of business, we have learnt to embrace the constant change of retail, molding our solutions and services to compliment the smallest businesses through to some of the biggest names in the country.

Learn more about our journey here.

Learn more about us

Book a FREE consultation with one of our retail specialists today